Sarkari Yojana
India BPO Promotion Scheme
About India BPO Promotion Scheme
The Ministry of Electronics and Information Technology, Government of India, runs the “India BPO Promotion Scheme (IBPS)” to create youth employment and draw IT/ITeS investment into smaller cities and towns by supporting BPO/ITeS operations there. It gives eligible companies Viability Gap Funding (VGF) to set up and run BPO/ITeS units, implemented by Software Technology Parks of India as the nodal agency, under the Digital India Programme, targeting 48,300 BPO/ITeS seats nationwide (excluding the North-East).
Scheme Overview
Central Government
Ministry of Electronics and Information Technology
Business Entity
Scheme Details
Eligibility Requirements
To qualify for India BPO Promotion Scheme, applicants must satisfy the following conditions:
The applicant must be a company or entrepreneur…
The applicant must be a company or entrepreneur planning to set up and run a BPO or ITeS unit.
The applicant must establish BPO/ITeS operations at locations…
The applicant must establish BPO/ITeS operations at locations eligible under IBPS.
The applicant must create the approved number of…
The applicant must create the approved number of BPO/ITeS seats.
The applicant must generate employment, particularly for youth,…
The applicant must generate employment, particularly for youth, through the BPO/ITeS operations. Note: Special consideration applies for the hilly states of HP, J&K, and Uttarakhand.
Benefits Provided
India BPO Promotion Scheme provides the following benefits to eligible applicants:
Financial support of up to 50% of eligible…
Financial support of up to 50% of eligible expenditure (Capital Expenditure and/or Operational Expenditure), capped at ₹1 lakh per BPO/ITeS seat.
Additional incentives (within the ₹1 lakh/seat cap)
Additional incentives (within the ₹1 lakh/seat cap):
5% for employing 50% women.
2% for employing 4% differently abled persons.
Up to 10% for generating employment beyond the target.
5% for local entrepreneurs.
5% for setting up the BPO away from the State capital (IBPS only).
A training incentive for regular employees.
Documents Required
Applicants should keep the following documents ready before starting the application:
Company Registration Certificate (under the Companies Act, 1956…
Company Registration Certificate (under the Companies Act, 1956 or 2013, or other applicable registration).
Company's PAN
Company's PAN.
GST registration certificate, or other applicable tax registration
GST registration certificate, or other applicable tax registration.
Labour Department registration certificate, if applicable
Labour Department registration certificate, if applicable.
Service Tax or VAT registration certificate, if applicable
Service Tax or VAT registration certificate, if applicable.
Tender Acceptance Letter (per the scheme's bid document)
Tender Acceptance Letter (per the scheme's bid document).
Proof of tender fee and bid security/EMD, with…
Proof of tender fee and bid security/EMD, with bank transaction details.
Details of seats applied for in each State/UT,…
Details of seats applied for in each State/UT, with location-wise distribution.
Bidder's bank account details for fund disbursement
Bidder's bank account details for fund disbursement.
Applicant company's contact details
Applicant company's contact details.
Details of investment already initiated for BPO/ITeS operations,…
Details of investment already initiated for BPO/ITeS operations, if applicable.
How to Apply
Online Application
Applicants can apply for India BPO Promotion Scheme through the online application process outlined below.
Visit the official website of Software Technology Parks…
Visit the official website of Software Technology Parks of India.
Review the IBPS guidelines and instructions on the…
Review the IBPS guidelines and instructions on the portal.
Submit a proposal/bid via the portal to establish…
Submit a proposal/bid via the portal to establish BPO/ITeS seats under the scheme.
Provide the required information and upload supporting documents…
Provide the required information and upload supporting documents per the scheme guidelines; the competent authority evaluates the submitted proposal.
Once approved, the applicant company can set up…
Once approved, the applicant company can set up the BPO/ITeS unit per the approved proposal.
The applicant may submit performance reports and claims…
The applicant may submit performance reports and claims through the portal to receive Viability Gap Funding (VGF) under the scheme.
Official Application & Website
Verify the latest eligibility, dates and instructions before applying.