Sarkari Yojana
Northeast BPO Promotion Scheme
About Northeast BPO Promotion Scheme
Launched by the Ministry of Electronics and Information Technology, the “Northeast BPO Promotion Scheme (NEBPS)” creates jobs for youth and draws investment into the IT/ITeS sector by getting BPO/ITeS operations set up in North-Eastern India. Eligible companies establishing such operations get financial backing through Viability Gap Funding (VGF), with Software Technology Parks of India implementing the scheme under the Digital India Programme. The target is 5,000 BPO/ITeS seats across the North-Eastern states, strengthening infrastructure, building skilled manpower, and encouraging balanced regional growth in IT/ITeS.
Scheme Overview
Central Government
Ministry of Electronics and Information Technology
Business Entity
Scheme Details
Eligibility Requirements
To qualify for Northeast BPO Promotion Scheme, applicants must satisfy the following conditions:
The applicant must be registered in India under…
The applicant must be registered in India under the Companies Act, 1956, the Companies Act, 2013, or the Limited Liability Partnership Act, 2008, whichever applies.
The applicant must be ready to set up…
The applicant must be ready to set up BPO/ITeS operations with at least 25 seats at a single location (city/town).
The applicant may bid for up to 1,500…
The applicant may bid for up to 1,500 seats in total, either:
At a single location, or
Spread across multiple locations within the North-Eastern Region (NER).
Arunachal Pradesh
Manipur
Meghalaya
Mizoram
Nagaland
Sikkim
Tripura
Assam
The applicant must commit to running the BPO/ITeS…
The applicant must commit to running the BPO/ITeS unit for at least 3 years.
The applicant must furnish an undertaking to either
The applicant must furnish an undertaking to either:
Lease suitable premises for at least 3 years, or
Show proof of owning the premises where the BPO/ITeS unit will be set up.
Premises must offer at least 4,000 square feet…
Premises must offer at least 4,000 square feet for 100 seats, worked out at 40 square feet per seat including utilities.
The applicant's average annual turnover over the last…
The applicant's average annual turnover over the last 3 financial years must meet the minimum tied to the number of seats applied for:
25-50 seats: ₹1,00,00,000 minimum average annual turnover
51-100 seats: ₹2,00,00,000 minimum average annual turnover
101-500 seats: ₹5,00,00,000 minimum average annual turnover
501-1,000 seats: ₹10,00,00,000 minimum average annual turnover
1,001-1,500 seats: ₹15,00,00,000 minimum average annual turnover
The applicant must commit to an employment target…
The applicant must commit to an employment target of at least 1.5 times the approved seat count, sustained for at least 3 years.
The applicant must show a positive net worth,…
The applicant must show a positive net worth, certified by a Chartered Accountant, as of 31-03-2018 or the latest audited financial year.
The applicant must not have been declared ineligible…
The applicant must not have been declared ineligible for corrupt or fraudulent practices, nor blacklisted by any Government agency, and must provide a self-declaration to this effect signed by an authorised signatory. Consortium Eligibility:
The applicant may team up with an Indian…
The applicant may team up with an Indian company that meets the financial eligibility criteria, forming a consortium.
Within that consortium, the eligible entity must hold…
Within that consortium, the eligible entity must hold at least 26% equity for a minimum of 3 years from when operations begin.
Benefits Provided
Northeast BPO Promotion Scheme provides the following benefits to eligible applicants:
Financial support toward Capital Expenditure (CAPEX) and/or Operational…
Financial support toward Capital Expenditure (CAPEX) and/or Operational Expenditure (OPEX), covering up to 50% of expenditure per seat, capped at ₹ 1 Lakh/seat.
Additional incentives apply for
Additional incentives apply for:
A 7.5% incentive for employing 75% Women (NEBPS only)
A 2% incentive for employing 4% differently-abled persons
Up to a 10% incentive for exceeding the approved employment target.
A 5% incentive for local entrepreneurs.
Factoring in three-shift operations, this scheme could generate around 15000 direct jobs, plus a considerable number of indirect ones.
Documents Required
Applicants should keep the following documents ready before starting the application:
Company registration certificate, under the Companies Act 1956/2013…
Company registration certificate, under the Companies Act 1956/2013 or other applicable registration.
Company's Permanent Account Number (PAN)
Company's Permanent Account Number (PAN).
GST registration certificate, or other applicable tax registration…
GST registration certificate, or other applicable tax registration certificates.
Labour Department registration certificate, if applicable
Labour Department registration certificate, if applicable.
Service Tax or VAT registration certificate, if applicable
Service Tax or VAT registration certificate, if applicable.
Tender acceptance letter, as specified in the scheme's…
Tender acceptance letter, as specified in the scheme's bid document.
Proof of tender fee and Bid Security/Earnest Money…
Proof of tender fee and Bid Security/Earnest Money Deposit (EMD), with bank transaction details.
Seat details applied for in each State/Union Territory,…
Seat details applied for in each State/Union Territory, with location-wise distribution.
Bidder's bank account details, for transactions and fund…
Bidder's bank account details, for transactions and fund disbursement.
Contact details of the applicant company
Contact details of the applicant company.
Details of any investment already initiated for BPO/ITeS…
Details of any investment already initiated for BPO/ITeS operations, where applicable.
How to Apply
Online Application
Applicants can apply for Northeast BPO Promotion Scheme through the online application process outlined below.
Go to the official website of Software Technology…
Go to the official website of Software Technology Parks of India.
Review the India BPO Promotion Scheme (IBPS) details,…
Review the India BPO Promotion Scheme (IBPS) details, guidelines, and instructions on the portal.
Submit a proposal/bid via the portal to establish…
Submit a proposal/bid via the portal to establish BPO or ITeS seats under the scheme.
Enter the required information and upload the supporting…
Enter the required information and upload the supporting documents per the scheme guidelines, after which the competent authority evaluates the proposal.
Once approved, the applicant company can set up…
Once approved, the applicant company can set up the BPO/ITeS unit as per its approved proposal.
The applicant can then submit performance reports and…
The applicant can then submit performance reports and financial-assistance claims via the portal, to receive Viability Gap Funding (VGF) under the scheme.
Official Application & Website
Verify the latest eligibility, dates and instructions before applying.
